Submit AV Event Request in Freshservice
Educational Technologies Office | UVA School of Education and Human Development
Start on the Intranet - Educational Technologies Page.
1. Click on Submit A Ticket
2. Click on Home
Click on Home or look for Service Requests at the top of the page.
3. Click on SERVICE CATALOG
You may also see this on the top bar.
4. Click on AV Event Support
5. A. Type Event Title
B. Type Primary Contact for this AV…
C. Type Computing ID for Primary Con…
6. A. Select Event Location - Must be sch…
B. Select a date
C. Click on requested_item_values[22][requested_item_value_attributes][cf_event_actual_start_time_230446_time]
D. Click on 9:45am
7. Select Will a loaner laptop be need…
8. Select Additional Equipment Needed
Hold the Control key to select multiple items.
9. Select Event Type
Hybrid meetings include Zoom participants.
10. A. Select Presenter Type
B. Click on Guest Wifi Registration Information
If the presenter is a Guest of UVA, you will see a link to the guest network instructions.
11. A. Select Presenter Type
B. Type Is there anything else you w…
Select all hardware that you anticipate needing so that ETO staff can come prepared with everything you need. You may also leave notes if there are additional details that would be helpful for us to know.
12. Click on Place Request
To submit your request, click Place Request. You will receive an email for confirmation.